At Senior Cover Pro, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you share with us when using our website and services. Your trust is important to us, and we are fully committed to respecting and protecting your rights under applicable privacy laws.
1. Information We Collect
We may collect the following types of personal data from users:
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Full name
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Email address
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Phone number
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Date of birth
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Residential address
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Health and insurance-related information
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Payment and billing details
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Usage data (IP address, browser type, device information, etc.)
We collect this information when you:
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Contact us via forms or email
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Schedule a consultation
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Subscribe to our services or newsletter
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Browse or interact with our website
2. How We Use Your Information
Your personal data is used for the following purposes:
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To provide and manage our insurance consultation services
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To personalize your experience on our website
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To communicate with you regarding your inquiries, appointments, or service updates
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To improve our website, offerings, and customer support
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To comply with legal obligations and regulatory requirements
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To send promotional messages if you have opted in
We never sell, rent, or trade your personal information to third parties for commercial purposes.
3. Data Sharing and Disclosure
We may share your personal data with:
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Insurance providers with whom you choose to engage
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Regulatory authorities if required by law
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IT service providers or subcontractors supporting our operations (under strict confidentiality agreements)
All third-party partners are contractually obligated to use your data solely for the intended purposes and to apply strong protection measures.
4. Data Security
We implement advanced security protocols to protect your data from unauthorized access, loss, or misuse. These include:
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SSL encryption
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Firewalls and intrusion detection
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Access control and audit logs
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Regular data security audits
Despite our efforts, no method of data transmission or storage is entirely secure, and we cannot guarantee absolute protection.
5. Your Rights
You have the right to:
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Access the personal data we hold about you
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Request correction or deletion of your data
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Withdraw consent at any time
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Object to certain types of data processing
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Lodge a complaint with a data protection authority
To exercise any of these rights, please contact us at support@seniorcoverpro.com.
6. GDPR Compliance
We comply with the General Data Protection Regulation (GDPR) for all visitors from the European Union. Under GDPR, you are entitled to:
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Transparency and access to your data
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Data portability
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Right to be forgotten
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Restriction of processing
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Right to object and to avoid automated decision-making
We only collect and process your data under legal bases such as consent, contractual necessity, or legitimate interest. You may withdraw your consent at any time.
7. Cookie Policy
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand user behavior, remember preferences, and improve performance.
Types of cookies we use:
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Essential cookies: Required for website functionality
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Analytics cookies: Help us understand how users interact with our content
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Preference cookies: Store your settings (e.g., language, layout)
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Marketing cookies: Used to deliver relevant ads, only if you consent
You can manage or disable cookies through your browser settings. However, doing so may affect site functionality.
8. Third-Party Services
Our website may contain links to external sites not operated by Senior Cover Pro. We are not responsible for the privacy practices or content of such websites. Please review their privacy policies before submitting any personal data.
9. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. Once your data is no longer needed, it will be securely deleted or anonymized.
10. Changes to This Policy
Senior Cover Pro may revise this Privacy Policy from time to time. All changes will be posted on this page with an updated effective date. We encourage you to review this page regularly.
11. Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy or how we handle your data, please contact:
Senior Cover Pro
Email: support@seniorcoverpro.com
We take all privacy-related inquiries seriously and will respond promptly.