Welcome to Senior Cover Pro. By accessing or using our website and services, you agree to be bound by the following Terms of Use. These terms govern your relationship with us and your use of any content, services, or products provided by Senior Cover Pro. Please read them carefully.
1. Acceptance of Terms
By accessing our website or purchasing any services, you confirm that you are at least 18 years of age and have the legal authority to enter into this agreement. If you do not agree with any part of these terms, you must discontinue use of the site immediately.
2. Modification of Terms
Senior Cover Pro reserves the right to update, change, or replace any part of these Terms of Use at any time. Changes will be effective immediately upon posting. It is your responsibility to review these terms periodically for updates.
3. Description of Services
Senior Cover Pro provides insurance consultation services and facilitates access to various insurance plans for seniors in Singapore. We aim to guide users in selecting appropriate policies based on their needs and preferences.
Note: We are not an insurance company. We serve as an intermediary between users and licensed insurers.
4. User Obligations
You agree to provide accurate, current, and complete information during the consultation or sign-up process. You are responsible for maintaining the confidentiality of any login credentials and for all activities under your account.
You also agree not to:
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Misrepresent your identity or insurance eligibility.
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Use the site for any unlawful purposes.
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Interfere with the operation or security of the website.
5. Intellectual Property
All content, including text, graphics, logos, and software on this site is the property of Senior Cover Pro and is protected by applicable intellectual property laws. You may not copy, reproduce, or distribute any content without prior written permission.
6. Third-Party Links
Our website may contain links to third-party websites or services. Senior Cover Pro does not endorse and is not responsible for the content, accuracy, or practices of these external sites. Use them at your own discretion.
7. Limitation of Liability
Senior Cover Pro will not be held liable for any indirect, incidental, or consequential damages arising from your use of our services, including but not limited to loss of data, revenue, or business opportunities.
8. Service Disclaimer
Senior Cover Pro provides advisory and facilitation services based on publicly available data and information provided by clients. We do not guarantee approval or acceptance by insurers. All insurance products are subject to the terms and conditions of the respective insurance providers.
We make reasonable efforts to ensure information on the site is accurate, but we do not warrant its completeness or reliability. Users are encouraged to consult directly with insurers or financial advisors before making any decisions.
9. Refund Policy
Our services involve time, resources, and advisory effort. Therefore, we maintain a strict refund policy:
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Consultation fees are non-refundable once a session is booked and delivered.
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If you cancel a consultation at least 24 hours in advance, you may be eligible for a partial refund or a rescheduled appointment.
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Payments made for insurance policies are handled directly by the insurance providers. Any requests for policy cancellation or premium refunds must be addressed to the insurer under their specific refund terms.
To request a refund (if applicable), please contact us at support@seniorcoverpro.com with your full name, transaction reference, and reason for the request.
10. Governing Law
These Terms of Use are governed by and construed in accordance with the laws of Singapore. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in Singapore.
11. Contact Us
If you have any questions or concerns about these Terms of Use, our services, or your account, please contact us at:
Senior Cover Pro
Email: support@seniorcoverpro.com